Yes, we are happy to do that for you! We will gladly help you get the German Value Added Tax (VAT) back as soon as we receive the customs-stamped original invoice from you.
How the refund works:
- Collection: If you have your order delivered within the EU (e.g., Germany), we are legally required to collect the VAT of the country of delivery.
- Prerequisite: You must have a permanent residence outside the EU (e.g., Switzerland). It is important that the billing address in your order must match the residential address shown in your passport.
- Payout: We will refund the VAT paid as soon as you send us the original invoice (stamped by German Customs) after exporting the goods.
- Payment Method: The refund will only be made to the original payment method used for the order.
- Cost: This service is, of course, free of charge for you.
Important Notes on the Process:
- Invoice: For deliveries within the EU, the printed invoice is usually not included in the parcel. You will receive it automatically via email with the shipping confirmation.
- Disclaimer: We provide this information to the best of our knowledge. As customs regulations can change at any time, we kindly ask you to briefly check the current legal status with Customs to be absolutely sure.
Do you have any further questions? Feel free to email us anytime at info@tarigs.com.