DHL Packstation

Shipping to DHL Packstations is only possible with the shipping method "DHL". If a package is delivered that is too large for the Packstation, it is usually forwarded to the next post office branch. If it should happen that a Packstation is fully occupied, it will be forwarded to a nearby post office branch or Packstation.

By |2021-07-14T10:39:09+02:0014. July 2021||

Business hours

Our customer service is available Monday to Friday, 8 am to 6 pm (CET). Orders are shipped (including express shipping) only on weekdays (Monday to Friday), not on Saturdays, Sundays and public holidays.

By |2020-12-06T14:17:23+01:006. December 2020|, |

Delivery charges

Free shipping for orders over € 29. Order value Delivery charges Standard Shipping up to 29 € 2.90 € Free Shipping from 29 € 0.00 € DHL from 29 € 2.90 € DPD from 29 € 2.90 € Free shipping for orders over € 59. Order value Delivery charges Standard Shipping up to [...]

By |2022-08-19T18:01:30+02:0016. September 2020||

Value added tax (VAT)

Only for orders with delivery address within the European Union VAT is included in the price. For orders with delivery address outside the European Union no VAT is charged. When shipping to non-EU countries, additional taxes or costs (e.g. customs duties) may be incurred in connection with your order, which will not be paid by [...]

By |2021-12-08T22:03:55+01:0016. August 2020|, |

Delivery times

National shipments within Germany are usually delivered within 1 to 2 working days. Within the European Union and Great Britain, your parcel is usually delivered within 5 working days. The same applies to Switzerland. Delivery to the rest of the world is usually within 10 working days, it may take longer. All times without guarantee. Delivery times [...]

By |2021-11-12T14:24:25+01:0016. March 2020||

Ready to ship

Our goal is to send all orders within 24 hours (weekdays). Unless otherwise stated, orders are usually packed ready for dispatch within 1 - 3 working days after receipt of payment and handed over to the shipping service provider. All products are usually shipped together.

By |2022-08-05T08:31:04+02:0027. September 2019|, |

Minimum order value

Worldwide shipping: Only orders to Switzerland or the UK have a minimum order value. All other countries have no minimum order value. Minimum order value Great Britain: 135 GBP Switzerland: 100 EUR Other countries: 0 EUR

By |2022-02-24T12:59:18+01:0027. September 2019||

Duties & Charges

When shipping to non-EU countries, additional taxes or costs (e.g. customs duties) may be incurred in connection with your order, which will not be paid by us or invoiced by us, but must be paid by you directly to the relevant customs or tax authorities. Please contact the relevant authorities for details.

By |2021-02-11T12:38:17+01:0027. September 2019|, |
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