Revocation & Return
You can find all the important information about exchanges, returns and revocations in the FAQ.
Return form
Alternatively, send us the completed revocation form by email or post and enclose the completed return note with your return.
Return shipping label
When using the return label, the flat rate amount will be deducted from your refund amount, no matter how large or heavy your return is. The return label will be mailed by DHL and is valid for DHL/Deutsche Post or their partners abroad.
Countries | Return costs |
---|---|
DE | 9,90 € |
LU, FR, AT | 17,90 € |
BE, NL, CZ, PL, DK, SK | 18,90 € |
ES, CY, IT, SI, EE, RO, LV, LT, IE, FI, HU | 19,90 € |
HR | 20,90 € |
BG | 21,90 € |
SE, EL | 26,90 € |
PT, MT | 29,90 € |
CH | 23,90 € |
UK | 19,90 £ |
Unfortunately we cannot bear the return costs. Please fill out the return form or email us your cancellation. We will then either send you the address to which you will send the package yourself or send you a return label (not possible for all countries).