Revocation & Return

You can find all the important information about exchanges, returns and revocations in the FAQ.

Return form

    I confirm that the withdrawal period (14 days) has been met and I make sure that the articles meet the return conditions. (Other returns will not be refunded.)

    I have read the current privacy policy and accept the information on data processing.

    Alternatively, send us the completed revocation form by email or post and enclose the completed return note with your return.

    REVOCATION FORM
    RETURN NOTE

    Return shipping label

    When using the return label, the flat rate amount will be deducted from your refund amount, no matter how large or heavy your return is. The return label will be mailed by DHL and is valid for DHL/Deutsche Post or their partners abroad.

    Countries Return costs
    DE 9,90 €
    LU, AT, FR, CZ, NL 15,90 €
    PL, DK, SK, ES, CY, IT 16,90
    SI, RO, LV, LT, IE, HU, FI, HR 17,90
    EE 18,90 €
    BE, BG 19,90
    MT 26,90 €
    CH 23,90 €
    GB 19,90 GBP

    Unfortunately we cannot bear the return costs. Please fill out the return form or email us your cancellation. We will then either send you the address to which you will send the package yourself or send you a return label (not possible for all countries). Please send us a message if you want to receive a return label.