Revocation & Return

You can find all the important information about exchanges, returns and revocations in the FAQ.

    Alternatively, send us the completed revocation form by email or post and enclose the completed return note with your return.

    REVOCATION FORM
    RETURN NOTE

    ** Unfortunately we cannot bear the return costs. Please send us an email with your revocation. We will then either send you the address to which you will send the package yourself or send you a return label (not possible for all countries).

    Returns from Germany:
    Simply send it yourself or request a return label. If you use the DHL return label, we will deduct a lump sum of € 8.90 from your reimbursement amount, regardless of how big or heavy your return is. When using the return label from DPD, we deduct a lump sum of € 5.90 from your reimbursement amount, regardless of how big or heavy your return is.

    Returns from the European Union (on request):
    Simply send it yourself or request a return label. When using the return label from DPD, we deduct a flat amount of approx. € 13.90 from your reimbursement amount, regardless of how big or heavy your return is. You will be informed of the exact amount by email. Available for the following countries: Belgium, France, Luxembourg, Netherlands, Austria and Poland.