Yes, we are happy to do that for you! We will gladly help you get the German Value Added Tax (VAT) back as soon as we receive the customs-stamped original invoice from you. How the refund works: Collection: If you have your order delivered within the EU (e.g., Germany), we are legally required to collect [...]

The price for express shipping is calculated individually in the shopping cart. Please add all items to the shopping cart and specify the shipping address. Shipping is usually as fast as possible. If we receive your order before 6 p.m. German time (working days, except prepayment), we normally ship the next working day. We offer [...]

You can order multiple sizes and decide at home which size / model fits best. All other sizes can be returned according to the return policy.

Shipping to DHL Packstations is only possible with the shipping method "DHL". If a package is delivered that is too large for the Packstation, it is usually forwarded to the next post office branch. If it should happen that a Packstation is fully occupied, it will be forwarded to a nearby post office branch or Packstation.

Our customer service is available Monday to Friday, 8 am to 6 pm (CET). Orders are shipped (including express shipping) only on weekdays (Monday to Friday), not on Saturdays, Sundays and public holidays.

Free shipping for orders over € 29. Order value Delivery charges Standard Shipping up to 29 € 2.90 € Free Shipping from 29 € 0.00 € DHL from 29 € 2.90 € DPD from 29 € 2.90 € Free shipping for orders over € 59. Order value Delivery charges Standard Shipping up to [...]

Only for orders with delivery address within the European Union VAT is included in the price. For orders with delivery address outside the European Union no VAT is charged. When shipping to non-EU countries, additional taxes or costs (e.g. customs duties) may be incurred in connection with your order, which will not be paid by [...]

National shipments within Germany are usually delivered within 1 to 2 working days. Within the European Union and Great Britain, your parcel is usually delivered within 5 working days. The same applies to Switzerland and the UK. Delivery to the rest of the world is usually within 10 working days, it may take longer. All times [...]

Our goal is to send all orders within 24 hours (weekdays). Unless otherwise stated, orders are usually packed ready for dispatch within 1 - 3 working days after receipt of payment and handed over to the shipping service provider. All products are usually shipped together.

Worldwide shipping: Only orders to Switzerland or the UK have a minimum order value. All other countries have no minimum order value. Minimum order value Great Britain: 135 GBP Switzerland: 100 EUR Other countries: 0 EUR Maximum order value Within the EU: unlimited Outside the EU: 1000 EUR