Unfortunately we cannot bear the return costs. Please fill out the return form. We will then either send you the address to which you will send the package yourself or send you a return label (not possible for all countries).

Return shipping label

The return label will be sent by DHL and is valid for DHL/Deutsche Post or their partners abroad.

Countries Return costs
DE 9,90 €
LU, AT, FR, CZ, NL 15,90 €
PL, DK, SK, ES, CY, IT 16,90
SI, RO, LV, LT, IE, HU, FI, HR 17,90
EE 18,90 €
BE, BG 19,90
MT 26,90 €
CH 23,90 CHF
GB 19,90 GBP

When using the return label, the flat rate amount will be deducted from your refund amount, no matter how large or heavy your return is.