Is VAT included in the price and are customs duties charged?

Statutory VAT is only included in the price for orders with a delivery address within the European Union. For orders shipped outside the EU, no VAT is charged.

For deliveries to non-EU countries, additional taxes or costs (such as customs duties) may apply upon import. These are not charged or collected by us, but must be paid directly by you to the relevant customs or tax authorities.

Tip for Exports: If you live outside the EU (e.g., in Switzerland), have the goods delivered to an address within the EU, and export them yourself to your home country, you can subsequently claim a refund for the German VAT. Check our FAQ on how to claim your VAT refund for exports for details.