Return form

Your Name (required)

Your Email (required)

Order number (required)

Items (required)

Reason for return (required)
Incorrect item size (does not fit pet)Product does not match description (e.g., material, color, features)Item arrived too lateItem defective or not workingMissing or damaged partsProduct and/or shipping box damagedWrong item sentOrdered multiple products to choose fromProduct no longer neededComfort for pet or owner is unsatisfactoryMaterial/workmanship quality disappointingFunctionality (e.g., storage, handling) insufficientDesign/appearance differs from imageNot listed (please specify below)

Your Message
[textarea text-599 placeholder "We'd appreciate it if you could take a moment to explain your reason for return. Your feedback is crucial for us to improve our service, and perhaps we can help you find the right product together.]

I confirm that the withdrawal period (14 days) has been met and I make sure that the articles meet the return conditions. (Other returns will not be refunded.)

I have read the current privacy policy and accept the information on data processing.

9+8= *

Please confirm you are a human and not a bot.