Return form

Your Name (required)

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Order number (required)

Items (required)

Reason for return (required)
Backpack too small for the dogBackpack too large for the dog (dog has no support)Dog does not accept the backpack / feels uncomfortableBackpack too large / too long for my backCarrying system uncomfortable (straps pinch/dig in)Weight (with dog) too heavy to carryQuality / workmanship does not match the priceAppearance / color different than expectedOrdered multiple models/sizes for selectionExchange for a different model / sizeItem delivered defective or damagedDelivery time too longNot listed (please state reason below)

Your Message

I confirm that the withdrawal period (14 days) has been met and I make sure that the articles meet the return conditions. (Other returns will not be refunded.)

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