Return form

Your Name (required)

Your Email (required)

Order number (required)

Items (required)

Reason for return (required)
Wrong item sizeVarious products ordered for choiceProduct didn’t match the descriptionItem arrived too lateProduct is no longer neededProduct did not meet expectationsItem defective or doesn't workMissing or broken partsProduct and/or shipping box damagedWrong item was sentNot listed

Return shipping label (required)
NoYes (return costs see below will be deducted from the refund amount)

Your Message

I confirm that the withdrawal period (14 days) has been met and I make sure that the articles meet the return conditions. (Other returns will not be refunded.)

I have read the current privacy policy and accept the information on data processing.

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Please confirm you are a human and not a bot.

When using the return label: Please note that the parcel must not weigh more than 31.5 kg and must not exceed the dimensions 120 x 60 x 60 cm. Otherwise surcharges will apply, e.g. a bulky goods surcharge of €30 / £28.