Is there a warranty on TARIGS dog backpacks?
Yes, we offer a 2-year statutory warranty on all our backpacks. This applies to material and manufacturing defects that occur despite careful and proper use. If such a defect occurs during this period, please contact our customer service. Please understand that the warranty does not ...
Can I reorder replacement parts such as buckles or rods?
Yes, we value durability and sustainability. That's why we offer replacement parts for our backpacks. You can order these directly from our shop.
What should I do if the size doesn’t fit or I want to return the backpack?
If the backpack does not fit or does not meet your expectations, you can return it within the statutory period. Please note our return policy. We will be happy to help you find the right size or a suitable solution.
Can I use the backpack in the car?
The backpack is not designed as a certified restraint system for cars. However, it can be secured to the car seat with a belt. There is no special device for this purpose.
How do I clean my TARIGS dog backpack?
All TARIGS backpacks are made from water- and dirt-repellent materials and are very easy to care for. The easiest way to clean your dog backpack is to wipe it down with clear water and then dry it, or simply brush it dry. Be sure to ...
Are the backpacks suitable for air travel as cabin luggage?
Many of our backpacks meet the requirements, but this depends on the model and size. The PeakStone Backpack in Small and Medium, the MountainRock Backpack in Small, and the Dachshund Mini (S) meet the requirements for approved transport containers for many airlines. Larger models such ...
Are the backpacks waterproof and easy to clean?
All TARIGS backpacks are made from high-quality, water- and dirt-repellent materials such as PVC, vegan leather, ripstop, or Cordura, and are very easy to care for. Important: The backpacks are not 100 percent waterproof. This is not possible due to the necessary air circulation that ...
How do I adjust the backpack correctly?
The right fit is crucial for your comfort and that of your dog. Adjusting the straps to fit your body shape perfectly prevents pressure points and ensures ideal weight distribution. You can find detailed instructions on how to adjust your backpack correctly on our page: ...
Is the backpack also suitable for puppies?
Yes, our backpacks are also suitable for puppies. It is best to always choose the size that will fit later on, or the largest size for large dog breeds, as puppies grow extremely quickly in the first few months. Too much space is not a ...
