Yes, we offer a 2-year statutory warranty on all our backpacks. This applies to material and manufacturing defects that occur despite careful and proper use. If such a defect occurs during this period, please contact our customer service. Please understand that the warranty does not cover defects caused by your pet, improper care, normal wear [...]
Yes, we value durability and sustainability. That's why we offer replacement parts for our backpacks. You can order these directly from our shop.
If the backpack does not fit or does not meet your expectations, you can return it within the statutory period. Please note our return policy. We will be happy to help you find the right size or a suitable solution.
The backpack is not designed as a certified restraint system for cars. However, it can be secured to the car seat with a belt. There is no special device for this purpose.
All TARIGS backpacks are made from water- and dirt-repellent materials and are very easy to care for. The easiest way to clean your dog backpack is to wipe it down with clear water and then dry it, or simply brush it dry. Be sure to dry metal parts immediately to prevent rust. Then store the [...]
Many of our backpacks meet the requirements, but this depends on the model and size. The PeakStone Backpack in Small and Medium, the MountainRock Backpack in Small, and the Dachshund Mini (S) meet the requirements for approved transport containers for many airlines. Larger models such as the MountainRock Large or the ROOFPACKER are usually too [...]
All TARIGS backpacks are made from high-quality, water- and dirt-repellent materials such as PVC, vegan leather, ripstop, or Cordura, and are very easy to care for. Important: The backpacks are not 100 percent waterproof. This is not possible due to the necessary air circulation that must be provided.
The right fit is crucial for your comfort and that of your dog. Adjusting the straps to fit your body shape perfectly prevents pressure points and ensures ideal weight distribution. You can find detailed instructions on how to adjust your backpack correctly on our page: Adjusting your dog backpack correctly.
Yes, our backpacks are also suitable for puppies. It is best to always choose the size that will fit later on, or the largest size for large dog breeds, as puppies grow extremely quickly in the first few months. Too much space is not a problem here. We recommend placing the Booster Seat, a blanket, [...]
Yes, our backpacks are ideal for older dogs or dogs with joint problems that can no longer walk long distances on their own. The backpack allows you to easily adjust the distances your dog covers and let them rest whenever they need to. However, if your dog has any existing medical conditions, we always recommend [...]